Privacy Policy & GDPR Statement

 

Privacy Policy & GDPR Statement

We care about your privacy and we’re committed to keeping your personal information safe. This policy explains what we collect, how we use it, and the choices you have.

How We Use Your Information

We only collect the information we need to:

  • Process and deliver your order

  • Contact you about your purchase

  • Improve our products and customer experience

We will never sell or share your details with any other company for marketing purposes.

What We Collect

Depending on how you use our site, we may collect:

  • Name

  • Address

  • Email address

  • Phone number

  • Order details

  • Any messages you send us

We do not collect or store card details. All payments are handled securely through PayPal or Shopify Payments (if enabled).

Marketing & Consent

We only send marketing emails if you choose to opt in.
If you change your mind, every email includes an unsubscribe link.

Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Correct your information

  • Ask us to delete your data

  • Restrict or object to how we use it

  • Request a copy of your data

  • Withdraw consent at any time

To use any of these rights, email us at mail@mustgrow.co.uk.

How We Protect Your Data

We use secure systems and up-to-date technology to keep your information protected. Only authorised team members can access your order information.

How Long We Keep Your Data

We keep customer records only for as long as needed for tax, accounting, and order-tracking purposes. After that, your information is safely deleted.

Cookies

Our website uses cookies to make your shopping experience smoother. You can manage or disable cookies in your browser settings at any time.

Third-Party Services

We use trusted providers like:

  • PayPal (to process payments securely)

  • Shopify (to run our website)

  • Royal Mail / Couriers (to deliver your orders)

These companies may need limited access to your information to complete your order, but they cannot use it for anything else.

Contact Us

For anything related to privacy or your data, contact:
mail@mustgrow.co.uk

All payment data is stored by Paypal. You may find their privacy statement link here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at mail@mustgrow.co.uk. If you find any inaccuracies we will delete or correct them promptly.