Returns & Refunds

Due to hygiene and health protection reasons, products that have been opened, used, altered, or removed from their original packaging cannot be returned or exchanged.

Returns and exchanges may be requested within 7 days of purchase.

Eligible items may be returned for:

  • Store credit
  • Exchange
  • Refund to the original payment method

Return Conditions

To be eligible for a return or exchange:

  • Items must be unused and unopened
  • Products must be returned in their original packaging
  • Items must show no visible signs of use or damage

Please note:

  • Sale or discounted items are non-refundable and cannot be exchanged

Damaged Orders

If your order arrives damaged or incorrect, please contact us as soon as possible at:

mail@mustgrow.co.uk

Please include:

  • Your order number
  • A photograph of the item and packaging

Each case is reviewed individually, and every effort will be made to resolve the issue promptly.

Returns & Exchanges

To request a return or exchange, please email:

mail@mustgrow.co.uk

Please include your order number along with details of the item(s) you wish to return or exchange.

If you have any questions regarding your order, delivery, or returns, please feel free to contact us.